Snapshot of the Collection House Group

23 Years
in Business

$2.7 Billion
Managed Accounts Face Value

9.5%
Market Share

500,000+
Active collection matters on any given day

$21 Million+
Invested in computer software and innovation

100%
of Australia’s top 6 financial services organisations as current clients

Zero Complaints
received by Credit Industry Ombudsman in 2014/15 that resulted in any adverse findings

Zero Complaints
received by Credit Industry Ombudsman in 2014/15 and closed with decisions in favour of the complainant

830 Staff
Total staff head count as at June 2015

800,000+
Typical outbound calls made per month

22% Increase
in employee engagement levels since 2012

$1.4 Million
invested into charitable community programs

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